Personal: Trust Trumps All

Our last post was about making sure your newsletter is relevant, and before that, the effect of ensuring it's anticipated. The final post in this short series is about how being personal trumps them both.

When a stranger interrupts, it's offensive, annoying.

When a close friend interrupts, it's probably just conversation. We do it all the time. Sure, in some settings we're careful to be more formal, to listen politely until the other person is done speaking, to use active listening and all those cool techniques for really connecting.

But if you and I are chatting about music and you start raving about Eric Clapton and I butt in with "Clapton has gotten boring; have you heard Steve Winwood play guitar lately?" that's just conversation — friends talk over each other and interrupt and generally treat conversation like a rugby scrum.

And we love it. … more … "Personal: Trust Trumps All"

Personal, Anticipated, and Relevant: Keep Your Email List Up to PAR

If you were to ask us why you get Ausoma's newsletter, we could tell you that there are only two possible ways: you signed up for it yourself at the website, or you asked to be on the list.

We didn't add you just because we wanted to.

We didn't get your business card at a mixer, and add you to our list without telling you.

We didn't sell you a book, and add you to our list without telling you.

We didn't connect with you on Facebook, LinkedIn, Twitter, Pinterest, or Bob's Social Media and Lawnmower Repair, and add you to our list without telling you.

Your email newsletter is your most valuable marketing asset. Well, it's how you access your most valuable marketing asset.

… more … "Personal, Anticipated, and Relevant: Keep Your Email List Up to PAR"