Did you know Ausoma doesn’t require long-term commitments from our clients? Our only contract is a service agreement stating the scope of work and cost, and an agreement to provide 30 days notice to cancel services. While we strongly recommend a 90 day commitment for new clients because it takes time to achieve results, no client is bound to us by a long-term contract. We take the risk, not the client.
Yet most stay long term.
If people stay when they don’t have to, spend their hard earned money with no contractual obligation forcing them, there must be something else keeping them.
Our last post was about making sure your newsletter is relevant, and before that, the effect of ensuring it’s anticipated. The final post in this short series is about how being personal trumps them both.
When a stranger interrupts, it’s offensive, annoying.
When a close friend interrupts, it’s probably just conversation. We do it all the time. Sure, in some settings we’re careful to be more formal, to listen politely until the other person is done speaking, to use active listening and all those cool techniques for really connecting.
But if you and I are chatting about music and you start raving about Eric Clapton and I butt in with “Clapton has gotten boring; have you heard Steve Winwood play guitar lately?” that’s just conversation — friends talk over each other and interrupt and generally treat conversation like a rugby scrum.