Reluctant to Hire a Virtual Assistant Due to Past Experiences?

Are you reluctant to hire a virtual assistant because your last virtual assistant…

  • billed you for time beyond the contracted amount?
  • did not communicate regularly with status updates?
  • did not ask enough questions?
  • failed to meet your expectations?

As your Awesome Assistant, I will:

  • Never surprise you with a bill for work done beyond what the contract states.
  • Keep you updated on the status of your project(s) in a timely manner.
  • Let you know as we’re nearing completion of the time you’ve contracted so you are not surprised when you need additional work only to find out you’ve used up all the time you retained.
  • Ask questions to clarify your expectations.
  • Put in writing costs, timeframes, expectations and other necessary details so there are no surprises!

Several of my clients were at first reluctant to contact me because they had unpleasant experiences with other virtual assistants. One client was upset because her last virtual assistant had charged for hours beyond what they agreed on, without the client’s authorization and without informing the client before proceeding with the work that additional charges would be incurred.

This client also felt that her previous virtual assistant did not have clear expectations and was disappointed with the resulting work. Asking lots of questions and clearly communicating expectations would have alleviated this challenge.

Another client wanted their virtual assistant to do more than just complete assigned tasks. The client wanted a virtual assistant that could guide and advise them on what was best for their business. I was able to help this client accomplish the task – after advising him of a different tool that would grow with his business rather than the tool he was currently using and would shortly outgrow.

Though reluctant at first to hire another virtual assistant, these clients did choose to do business with me based on the recommendations of other happy clients. They in turn are now happy clients and recommend my services to their associates without hesitation.

If you are reluctant to hire a virtual assistant due to past unpleasant experiences, read the testimonials of my many happy clients, talk to them about how I’ve helped their business, and then give me a call so I can show you how the right virtual assistant can help you grow your business.

Tell me about your unpleasant virtual assistant experiences and let me tell you how I would have handled the situation.

How Do I Communicate with a Social Media Consultant?

How do I communicate with my social media consultant?You may have concerns about using a social media consultant because you aren’t sure if they will communicate effectively. So how do you communicate with a social media consultant that you may never even meet in person?

With today’s advanced technology, the issue of communication is easily resolved. In addition to using the telephone, most solo professionals communicate using email. In addition, there are online collaboration tools, Skype, Free Conference Call, GoToMeeting and a host of other online tools to keep in touch.

There are some basic tips to keep in mind to ensure effective communication with your social media consultant. First, let your social media consultant know how you best communicate. Is it by phone, email, or some other method? Once this is established, your social media consultant can be sure your primary communications are done by this method. Some of my clients prefer the telephone or text, others email. By communicating the way they prefer, the client feels more at ease.

Another important aspect of communication is to determine how often you want to communicate with your social media consultant. Do you want Friday afternoon updates on a weekly basis by email? Or would you rather talk by phone every Monday morning? It’s important to have enough communication with your social media consultant so you feel your online presence is being addressed and handled in a timely manner. This is especially important if there are deadlines to meet.

Perhaps most important is to be clear in your communications. Clearly explaining what you expect of your social media consultant will make everyone’s job easier. Communication works when both you and your social media consultant are committed to making it work.

We feel communication is our number one priority. Learn what our satisfied clients have to say.