Tag: George Troy

Meet George Troy, author of The Five Laws of Retail

Posted on by Sue L Canfield
This entry is part 2 of 11 in the series Meet the Author

George and I worked together for a few years on building his social media presence before and up through the launch of his book.

Tell us a little bit about your book and business.

My book, The Five Laws of Retail: How the Most Successful Businesses Have Mastered Them and How You Should Too, explain the fundamental principals that will enable a business to succeed.

Why did you write your book?George Troy, Retail Consultant

I wanted to help people and also to share some great stories from the retail world.

How did you publish your book?

I traditionally published with Post Hill Press.

How did things change for you as an author in 2020 and how did you manage to weather through the year during the pandemic?

To be honest, not much changed. Writing is a mostly solitary activity that one can do almost anywhere.

What is your favorite book marketing tip?

Great social media support! An author has to speak with a strong and consistent voice across all channels.

What are your goals for 2021?

I am currently working on fiction for a regional periodical.

Where can readers find your book? The Five Laws of Retail

All sellers of on-line books including Barnes & Noble and Amazon. I also write a blog at my website.
I can be found on Twitter, Instagram, Facebook, and LinkedIn.

Is there anything else you’d like to share?

There is a lot of work to do even after a writing project is complete but you don’t have to do it all alone. Get great support from people who will really care about your message.

Bio

George Troy is widely read blogger, author, and consultant focused on retail business communities, including online and brick-and-mortar stores. He has enjoyed decades of real-life experience as a senior executive for some of the best-known and most successful retail companies in the US and globally. A specialist in apparel, footwear, sporting goods, cookware, and home furnishings, Troy has led the retail divisions of Deckers Outdoor (UGG Boots) and outlet divisions of Williams-Sonoma and Pottery Barn.

When he joined UGG Australia to create the brand’s retail channel, Troy directed all aspects of the business(merchandising, marketing, operations, real estate, store construction, and management), taking retail sales from $0 to $400 million in the US, Europe, and Asia in just eight years. Similarly, Williams-Sonoma and Pottery Barn brought Troy in to create and build the outlet channels for those brands. Here, too, he directed all aspects of store operations, including HR, marketing, real estate and construction, and merchandising.

Troy is currently a consultant with The Grayson Company based in New York, which offers a full range of consulting services to retail, e-commerce, wholesale, and omnichannel businesses as well as investment firms focused on the consumer sector. The Grayson Company’s CEO Kevin Mullaney says of Troy, “He has extraordinary expertise in field management, site selection, and lease negotiation, and equal capabilities in merchandising, particularly product development and assortment planning.”

Troy serves on the boards of directors of two nonprofit organizations based in the San Francisco Bay Area. When not writing about the retail world, Troy spends his time in garden-to-table cooking and also tends a small Pinot Noir vineyard. An avid hiker, he recently summited Mount Kilimanjaro with his family. He and his dog Farley are currently enrolled in the Canine Circus School of Emeryville learning to perform amazing dog tricks.

Troy earned a BA with honors from the University of California, Berkeley in Anthropology. He also holds a California State Teaching Credential.

 

Client Spotlight: George Troy, Retail Consultant, launches The Five Laws of Retail

Posted on by Sue L Canfield

Tomorrow, June 18, 2018, my client, George Troy releases his book – The Five Laws of Retail: How the Most Successful Businesses Have Mastered Them and How You Should Too.George Troy, retail consultant

George and I have been working together for a couple of years building his social media presence. When we first started on this journey his book was just a manuscript and he was looking for a publisher. He signed an agent last year and then found a publisher, Post Hill Press.

I’ve learned a lot from George and it’s helped my business. The First Law of Retail is People First. That applies to all of us in business. The principles in that law as outlined in his book apply even to social media. He discusses creating a positive community and culture and being authentic. When we are authentic and positive on social media, we find more people follow and engage with us.

It was George who wanted to set monthly goals to reach and a quarterly report. Since then I’ve set specific monthly goals for all my clients. In addition to the monthly report each client gets, they also get an annual report showing increases over the past year.

I’m happy to have been able to help George on this journey and wish him much success with his book launch! The Five Laws of Retail

Learn more about George at his website and check out his book on Amazon.

I’ve already pre-ordered my copy and look forward to getting it soon!

Case Study: One Year on Social Media with George Troy

Posted on by Sue L Canfield

George Troy contacted me after he finished writing his book, The Five Laws of Retail. He said, “I want to build my social media presence and begin blogging. I am overwhelmed and need help.”

This past year George Troy’s followers on Twitter increased 1,234%, on Facebook 178%, on Instagram 242%, and on LinkedIn 237%!

How Did We Do It?

We put together a plan to make sure his blog was updated regularly, establish a solid social media presence, and expand his online network. Together we created goals and discussed and adjusted these monthly as needed. Within just a few months we saw substantial increase in his followers on Twitter, Facebook, LinkedIn, and Instagram. Here’s what George had to say:

Sue and her team have made invaluable daily contributions to my work. I worked in business for decades and  recently completed a book on the subject, The Five Laws of Retail. I quickly learned that building a social media platform to support the book was a full time job and needed a professional. We created targets  for each channel for each month, measure against them and ultimately met and exceeded each goal. I can’t imagine achieving my goals without her help and support.

George’s editor, Candace Johnson, assists him in updating his book proposal and makes sure we get updated book promotion information included. Candace recently wrote a guest post for us about what social media information publishers are looking for in a book proposal. “Publishers want to see that your audience is growing. You might have recently begun blogging and don’t yet have impressive numbers to report, so show them the rates of growth over a period of time.”

We’ve been working together with George for over a year now. He just updated his book proposal again and this time we included the percentage of increase for each network over the past year as noted above.

Case Study: George Troy
Example of image we created for us on George’s social media networks.