How Many Clients Do You Have?

A business broker I know suggested I write about the danger of a virtual assistant having only one client. Many virtual assistants would agree that they want more than one client. However I do know of VAs that only have one client because they get 20-40 hours work each week from that one client. That’s wonderful!

The one drawback to having just one client is – what happens if you lose that client? You’ve just lost your entire business. So even if you are working 20-40 hours per week for one client, consider adding a couple of smaller clients to your client base.

You may think you can’t take on additional work when you’re already working 20-40 hours per week for your one client. This would be a good time to get to know another virtual assistant that would be willing to sub-contract for you. There are other advantages to building a relationship with another virtual assistant also and we’ll discuss that in a future post.

Put It In Writing

Now that you have set up shop as a virtual assistant, you need to put it in writing. There are several documents you need to write if you want to have a successful VA practice. Here are some:

  1. Business Plan
  2. Marketing Plan and Calendar
  3. Vision and Mission Statements
  4. Client Contract detailing policies and procedures
  5. Contract for Sub-Contractors, if you use them

You and your clients should have a clear understanding of what is expected from each party and what deadlines are required. Put it in writing and include your availability by phone and email.

What else do you think you need to have in writing as a virtual assistant?